Policies

INDIVIDUAL TUTORING PAYMENT AND CANCELLATION POLICIES

Payment methods: Zelle, Venmo, and Paypal. Cash and checks payable to All Kids Can, LLC are also accepted.  

Clients have the option of prepaying monthly for tutoring services, or paying each week ("pay-as-you-go.")

Clients who prepay by the month will receive a 10% discount for session fees.  No refunds or credits for prepaid sessions.  (All planned absences for a given month must be communicated by email by the end of the month prior.)

For "pay-as-you-go" clients, any late cancellations (less than a week's notice) or no-shows will be charged 50-100% of the full session fee.  After two late cancels/no shows, your time slot may be offered to someone on my waitlist.  

If your needs or circumstances have changed and you wish to discontinue working with me, please provide me with notice of at least one month so that I can offer your spot to someone on my wait-list.  Notice of less than a month may be subject to a 50% fee for the following month of scheduled services.  

Your attention and understanding in these matters is appreciated.  

HEALTH PRECAUTIONS AND CONSIDERATIONS

Please let me know as soon as possible if your child will need to miss our session because of illness.  

My behavior policy is available upon request.  Please note that if a student's behavior continually creates an unsafe environment, we may need to pause tutoring services for health, safety, and/or liability reasons.

DROP OFF/PICKUP POLICIES

During individual tutoring sessions, parents may either wait in the lobby area (WiFi and work space are available!) or drop off their children and return to pick them up.  

If you will be dropping your child off and picking them up, please note that I am unable to assist, care for, or supervise (directly or indirectly) students outside of their scheduled time slots. A child may not be left in the suite, lobby, or outside the building unattended.... no matter how old, trustworthy, or independent the child may be. 

The following policies apply to drop offs and pickups:

• Please help your child in the bathroom before you leave, if appropriate.

• Please do not drop your child off more than a couple of minutes early for his/her appointment. 

• Please keep your cell phone with you (and the ringer turned on.)  

• Please return about 10 minutes before our session is scheduled to end.  

• A late pickup fee of $15 plus $1 per minute may be assessed for pickups after our scheduled end time, and will be measured according to my cell phone clock.

ADDITIONAL POLICIES

Most individual sessions will take place in the classroom of the Vineyard Church of Holly Springs.  All Kids Can, LLC is a separate entity from Vineyard Church and not affiliated with Vineyard Church other than renting the space.  

If I come to your home for tutoring sessions, please note that I will be completely focused on working with my student, and am not able to supervise additional children or any pets.

Virtual sessions are available for an additional fee.